HelpWire’s Latest Update: Linux Compatibility

We are thrilled to share that HelpWire, our robust remote desktop software, now supports Linux! This update expands HelpWire’s compatibility beyond Windows and macOS, allowing users to access computers on all major platforms. This enhancement highlights our dedication to offering an inclusive and comprehensive remote support application for both personal and professional use.

HelpWire is crafted to be both intuitive and powerful, making it easy to use and quick to set up. With Linux support, users can now take advantage of HelpWire's extensive features on a broader array of devices and operating systems. Specifically, HelpWire supports:

• DEB packages: Ubuntu 18.04, 20.04, 22.04, 24.04; Debian 11 "bullseye", 12 "bookworm".
• RPM packages: CentOS 9, RHEL 9, Fedora 39, and 40.

It's important to note that the team is rolling out all functionality step by step, starting with the release of the operator module. The client module is still being tested but will be available soon.

• Wide Platform Compatibility: With native applications for Windows, macOS, and now Linux, HelpWire enables you to support clients no matter which operating system they use.
• Live Support Chat: Communicate with clients in real-time, improving interaction and efficiency during remote assistance.
• Seamless File Transfers: Easily move files between your computer and the remote session using simple copy-paste functionality.
• Quick Session Start: Begin remote sessions effortlessly by sharing a unique link with your client, removing the need for complicated session IDs, passwords, or additional setups.
• Multi-Desktop Management: Control and switch between multiple desktops of a single client, enhancing multitasking and productivity.
• Advanced Security: HelpWire uses top-tier authentication, permission-based access, and AES-256 encryption to secure all data transfers. HTTPS and WSS protocols ensure your sessions are protected in reliable data centers.

At HelpWire, we are dedicated to continuously enhancing our software to serve your needs better. Future enhancements will feature unattended remote access and additional customization options for increased control. Keep informed about these updates and discover how HelpWire can improve your remote desktop experience. Follow us on social media for the latest news and exciting updates!